What To Know
- Costa Coffee has a dedicated customer service phone number that you can call to speak with a live representative.
- If you have feedback or concerns about your recent visit to a Costa Coffee store, you can provide feedback directly to the store manager.
- Yes, Costa Coffee offers an online chat service where you can connect with a customer service representative in real-time.
Costa Coffee is a popular coffeehouse chain with locations worldwide. The company is known for its high-quality coffee, delicious pastries, and friendly customer service. If you have any questions, concerns, or feedback, you can contact Costa Coffee in several ways. This comprehensive guide will provide you with all the necessary information to reach out to the company effectively.
Phone Numbers
Costa Coffee has a dedicated customer service phone number that you can call to speak with a live representative. The number is available Monday through Friday from 8:00 AM to 6:00 PM GMT.
- Costa Coffee Customer Service: 0333 003 5883
Email Address
You can also contact Costa Coffee via email. The company has a dedicated customer service email address where you can send your inquiries, complaints, or feedback.
- Costa Coffee Customer Service Email: [email protected]
Social Media
Costa Coffee has a strong presence on social media platforms such as Facebook, Twitter, and Instagram. You can reach out to the company through these channels to ask questions, share your experiences, or provide feedback.
- Costa Coffee Facebook: [https://www.facebook.com/costacoffee/](https://www.facebook.com/costacoffee/)
- Costa Coffee Twitter: [https://twitter.com/costacoffee](https://twitter.com/costacoffee)
- Costa Coffee Instagram: [https://www.instagram.com/costacoffee/](https://www.instagram.com/costacoffee/)
Website Contact Form
Costa Coffee’s website includes a dedicated contact form that you can use to send your inquiries, comments, or suggestions. The form is easy to use and requires you to provide your name, email address, and the nature of your inquiry.
- Costa Coffee Website Contact Form: [https://www.costa.co.uk/contact-us](https://www.costa.co.uk/contact-us)
In-Store Feedback
If you have feedback or concerns about your recent visit to a Costa Coffee store, you can provide feedback directly to the store manager. The store manager is responsible for ensuring that customers have a positive experience and will appreciate your feedback.
Head Office Address
Costa Coffee’s head office is located in Dunstable, Bedfordshire, United Kingdom. If you need to send a letter or visit the company’s headquarters, you can use the following address:
- Costa Coffee Head Office: Costa Coffee Limited, Costa House, Dunstable, Bedfordshire, LU5 4LF, United Kingdom
Online Chat
Costa Coffee offers an online chat service where you can connect with a customer service representative in real-time. The chat service is available during the same hours as the phone support line.
- Costa Coffee Online Chat: [https://www.costa.co.uk/help-and-support](https://www.costa.co.uk/help-and-support)
The Way Forward: Contacting Costa Coffee Effectively
When contacting Costa Coffee, it is important to be clear, concise, and polite. Provide all the necessary information to help the customer service representative understand your inquiry or concern. Be patient and allow the company a reasonable amount of time to respond to your communication.
Information You Need to Know
1. Q: What is the best way to contact Costa Coffee?
A: The best way to contact Costa Coffee depends on your preference and the nature of your inquiry. If you have a general question or feedback, you can use the website contact form or social media channels. For urgent inquiries or complaints, you can call the customer service phone number.
2. Q: Is there an email address for Costa Coffee customer service?
A: Yes, you can contact Costa Coffee customer service via email at [email protected]
3. Q: Does Costa Coffee have a live chat service?
A: Yes, Costa Coffee offers an online chat service where you can connect with a customer service representative in real-time. The chat service is available during the same hours as the phone support line.
4. Q: Can I visit Costa Coffee‘s head office to provide feedback?
A: Yes, you can visit Costa Coffee‘s head office in Dunstable, Bedfordshire, United Kingdom, to provide feedback or make an inquiry. However, it is advisable to contact the company beforehand to schedule an appointment.
5. Q: How long does it take for Costa Coffee to respond to inquiries?
A: Costa Coffee aims to respond to customer inquiries within a reasonable timeframe. The response time may vary depending on the nature of the inquiry and the volume of customer requests.
